Airtel Tv recharge error

Name of Complainant Jagdish Gai
Date of ComplaintFebruary 12, 2019
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Jagdish Gai:

Airtel TV id: 3024340038

Compaint Ref. Nos. 45547, 85765277, 85765277, 85847170

On Saturday 9/2/19 after making a payment online I recieved  a confirmation from Anshu Sharma Customer Experience team that my recharge will activated as per my Packs and Channel selectio.

However I have noticed that instead of activating my Sony Happy Platinum HD pack Sony Marathi pack has been activated.

I have been been relentensly sending emails since 9/2/19 but not getting any response. Dailing 121 does not help as I can’t speak to an Airtel TV agent as only providing electronic voice mail.

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Airtel Tv recharge error

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