Airtel threatening to stop outgoing services on lifetime valid SIM cards

Name of Complainant Atul Jadhav
Date of ComplaintNovember 26, 2018
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link
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Text of Complaint by Atul Jadhav:

“Pack validity for Airtel no 9611140693 will expire on 28-Nov-18 & outgoing services will stop. Recharge with RC35 or more for continued services. Dial*121*51#”

Got above message from Airtel. Not sure how com lifetime valid SIM card can get their validity expired? Please suggest how to go about it. What will they will do with the amount remaining in the account? is it not mischief?

Image Uploaded by Atul Jadhav:

Airtel threatening to stop outgoing services on lifetime valid SIM cards

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