Airtel Store Manager de-activated my postpaid number

Name of Complainant Rahil Khan
Date of ComplaintNovember 22, 2019
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link
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Text of Complaint by Rahil Khan:

Hi Team ,

 

I have purchased a new choice number 8446667878 on 31st October 2019 from Hadapsar Airtel Store ,Pune.After a week it was suspended without any information , hence I called Airtel Customer Care and got it activated.Later I got a call from Airtel Store ,Hadapsar after 15 days (almost) saying your number was de-actived by us because that number belongs to someone else and why did you got it activated.?Come to the store and deposit the number back or we will again de-activate it.

I told them the reason behind taking airtel postpaid number was choice number and how can I deposit the number back as I have floated the number to my relatives,Offices,friends,family,job sites and everywhere.

After a discussion they agreed that we will give you another number of your choice and deposit this number,so I told them that I may take any choice number of any price , to which they agreed.

When I went to the store they are not willing to give my choice number hence I told them if you cant give my choice number I wont deposit the number present with me.So the Store Manager threatened me by saying If you wont deposit the number I will get it de-activated and do whatever you want to do.

And to my surprise my number was de-activated by evening ,that too without informing or confirming with me.

This is the worst service I have come across ,Iam feeling as if Iam dealing with goons.

Please register my complaint and take the legal action against this Airtel Store Manager and get my number activated.

 

Thanks,

Rahil Khan

8390390033

Image Uploaded by Rahil Khan:

Airtel Store Manager de-activated my postpaid number

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