Airtel SIM Validity on O/G and I/C calls

Name of Complainant Alok Sharma
Date of ComplaintNovember 27, 2018
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Alok Sharma:

I received this text message from Airtel

Pack validity for Airtel no 9717794735 will expire on 26-Nov-18 & outgoing services will stop. Recharge with RC35 or more for continued services.Dial*121*51#”.

I talked to Airtel customer care regarding this mmessage. He told me that your outgoing service will be stop on 26 Nov 2018 so you need to recharge minimum 35 for validity only and if you do not recharge then your Incoming service will also stop after 15 days. He also told me that you have to recharge after 28 days for validity if you done the recharge  with 35Rs. I asked to him that will I have to recharge time to time only for validity, He replied Yes you have to recharge time to time for validity only. When I purchased the Airtel Sim Card that time Airtel gave me life time validity. Airtel is cheating to customers……………so bad………

Image Uploaded by Alok Sharma:

Airtel SIM Validity on O/G and I/C calls

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10 thoughts on “Airtel SIM Validity on O/G and I/C calls

  1. i have also received this O/G and I/C massage from Airtel company and my sim card is prepaid . i have 2 sim both sim purchased by me . At the time of purchased sim card 15 years befor i dont say this type of charges will done with you or this will done after 15 years . Airtel is chiter and i also go to cunsumer court for this type of harrashment.

    satish

  2. I did recharge of Rs20 ,i got balance also but i m not able to call any one… It is showing something O/G validity… So poor and cheating service by airtel….

  3. I talked to Airtel customer care regarding this mmessage. He told me that your outgoing service will be stopped, so you need to recharge minimum 35 for validity only and if you do not recharge then your Incoming service will also stop after 15 days. He also told me that you have to recharge after 28 days for validity if you done the recharge with 35Rs. I asked to him that will I have to recharge time to time only for validity, He replied Yes you have to recharge time to time for validity only. When I purchased the Airtel Sim Card that time Airtel gave me life time validity. Airtel is cheating to customers……………so bad………

  4. Such charges are illegal as we already recharge with the Airtel calling and data packages so why we pay such other charge ?? consumer forum must take action against the company.

  5. Yes ,my balance is 40 rs and also i have taken 119 rs pack for 28 days but also i am not able to use internet this is cheating to customers and consumer forum has to take action against the company .

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