Name of Complainant	sandeep
Date of Complaint	March 20, 2020
Name(s) of companies complained against	Airtel
Category of complaint	E-Com & Retail
Permanent link of complaint	Right click to copy link
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I don’t know how many times I have got calls and messages saying upgrade your old sim to new 4g sim to get better network experience, so i went to airtel store and asked them to do so.

They messaged some 20 digits no. to 121 and asked me to wait for a confirmation call which never came.

I went again and again to airtel store but it never got upgrade, it shows that “your previous sim change request is in under process please wait for a call.

And its been like 3-4 months but I always get notifications for sim upgrade.

Please help me out of this.

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