Airtel Sim Card Stopped working during Lock down | No Replacement till last 3 months

Name of Complainant Anu
Date of ComplaintJune 13, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Anu:

Hi Team,

I’m requesting to file a complaint as my Airtel SIM card stopped working on 28th Mar which was during the lockdown for Corona Virus. I was not able to use any online applications as for every transaction they were sharing OTP to the AIRTEL number and my airtel sim stopped working. I was not able to use Paytm, Phonepay, any online money transfer from any bank as they were sending OTP request on my mobile number.

I called Airtel team and informed them about all situation and told them I can understand the situation of lockdown and but i have to visit airtel store.

Image Uploaded by Anu:

Airtel Sim Card Stopped working during Lock down | No Replacement till last 3 months

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