Airtel sending extra bill

Name of Complainant Utkarsh Sharma
Date of ComplaintSeptember 28, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Utkarsh Sharma:

I purchase airtel broadband and pay around 2800 rs for the connection including 3 months free internet 150 gb per month.Then I activate service for rs 299 extra for unlimited internet.After 2 months usage i got a message from airtel that the plan has changed and you will get unliited internet without paying extra and your extra 299 plan has been cancelled with immediate effect.Now still I got the extra bill to pay.I call customer care they told u have not deactivated the extra 299rs plan.But if company has cancelled the plan and i got a message then why i would pay extra.

Image Uploaded by Utkarsh Sharma:

Airtel sending extra bill

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