| Name of Complainant | |
| Date of Complaint | July 27, 2019 |
| Name(s) of companies complained against | Airtel |
| Category of complaint | Mobile Phone |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Today I initiated a recharge on my airtel mobile number via My Airtel application. There I have saved my card details for the payment. I made a transaction of Rs. 100 and it was completed with a transaction Id displayed saying the transaction is complete. But when I checked my balance, it showed tha same amount as before the payment was done.
I have a screenshot of the transaction and also this is not the first time, it has happened once before this also. At that time I thought maybe it was a mistake from my end.
And the strange part is, My Airtel app doesn’t show my transaction in the transaction history.
As per the application I made no payment, but this time I took a screenshot for my reference.
I want you to solve this issue as soon as possible.
By refunding my amout of Rs. 200 or by adding in my account balance.
My mobile number is 9818212712
My name is Abhishek Jain
Image Uploaded by Abhishek Jain: