Airtel Recharge made for 449 deduction made for 499

Name of Complainant Bavana
Date of ComplaintMay 11, 2019
Name(s) of companies complained against
Category of complaint Banking
Permanent link of complaint Right click to copy link
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Text of Complaint by Bavana:

As my unlimited pack expired yesterday 10/may/19 and I did my recharge today 11/may/19 where I choose unlimited pack for 449 valid for 82 days and proceed for payment in that ₹50 coupon was added automatically showing 449-50 off =399, so I made recharge after payment I received from my bank saying recharge made for 499 successful..

How can that be possible??I need clearly justification within 48hrs else after my pack expires I ll move to some other network by Quiting Airtel.

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Airtel Recharge made for 449 deduction made for 499

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