| Name of Complainant | |
| Date of Complaint | February 18, 2020 |
| Name(s) of companies complained against | Airtel |
| Category of complaint | Mobile Phone |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I did a recharge of 598 through the airtel app and it showed I have a 40rs discount coupon and it showed that the amount needs to be paid is only 558.
But after recharge, it is showing the plan of 558 instead of 598. I spoke to customer care supervisor Sohail and he said that there is no coupon available for me and the coupon showing in the app is fake.
I need the validity for the plan I selected which is 598 and not for 558.
If airtel employees itself says that I’m getting fake offers in airtel app itself which I thought is legitimate then there is no point in using this network provider who provides fake offers through their app itself.
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