| Name of Complainant | |
| Date of Complaint | February 3, 2020 |
| Name(s) of companies complained against | Airtel |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
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I had recharged for 149 rs pack in Airtel on 28 January. When I checked for this pack details after my current pack expired it did’t show the details of pack 149. Today its 3rd February I called customer care and I was told that my data has been expired, so please recharge data pack.
But I already recharged 48 rs data pack on 13 January which gives 3 GB data. I use Mi smartphone and I set daily data limit up to 1.5 GB. Today It showing total consumption is 413.6 MB. According to recharge of 149 rs. I must have 1.5 GB. My complaint was not handled carefully and told to recharge data packs.
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