Airtel prepaid : Balance not getting reflected

Name of Complainant Pranay Singh
Date of ComplaintDecember 27, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Pranay Singh:

I ported my number from Airtel post paid to Prepaid on 21st Dec’2020.I was provided a SIM by retailer which will get activated post porting was done . Within 30 min of porting request initiation, I got a call from Airtel and was Informed that on existing SIM porting can be done, hence I opted for same and it worked fine. I reached my number and was able to make calls then. On 26th I received a message that my porting request will be completed today. Once I changed my SIM , I am again asked to recharge and no support from Airtel whatsoever.

Image Uploaded by Pranay Singh:

Airtel prepaid : Balance not getting reflected

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