Airtel postpaid bill overcharged

Name of Complainant Sushma Bisht
Date of ComplaintFebruary 12, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Sushma Bisht:

I have been a regular postpaid customer to Airtel . There have been so many issues with the network comlaints , billing cycle complaints .

I always kept my patience and waited for the customer care to sort it out. They crossed limits this time, from the past 3 months my bill plan is over charged .

I am on 399 bill plan with Airtel, from past 2 months + feb 3rd months , I again got a bill overdue of 706.82 rupees. They say i have consumed extra internet service , but i already have 94 gb data saved in my account . then why i am being charged of extra internet. there was no prior warning or msg from airtel.

I always call to the customer care and complaint about it , then they apologize and make it correct . this is harassment of regualr 3rd month , same mistake , same clarifications and same waste of money and time. I request you to please look into this matter.

Image Uploaded by Sushma Bisht:

Airtel postpaid bill overcharged

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