| Name of Complainant | |
| Date of Complaint | February 22, 2020 |
| Name(s) of companies complained against | Airtel |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I spent about an hour at the nearest customer care center in Lucknow (Indira Nagar) on 18th Feb, 2020. 1 hour was wasted and still my airtel wallet cash was not converted to Airtel payments bank. Please resolve the issue asap or I will be forced to take strict action against you.
Please respond back asap or I will be forced to take strict action against you and will discontinue your services immediately. My alternate number is 8707072202.
Today when I went to customer care center, my aadhaar and pan card details were submitted but my Airtel wallet could not be upgraded to airtel payments bank. My issue is that I’m unable to utilise 240 rs. Of airtel wallet. Whenever I try to use it I get an error that payment failed.
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