| Name of Complainant | |
| Date of Complaint | May 26, 2020 |
| Name(s) of companies complained against | Airtel |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I am using Airtel for last 15years & in my home all the connections are of Airtel. It proves I am a loyal customer of Airtel. Still after repeated request they are not willing to wave off the late payment charges . I have mentioned there customer care supervisor Ms Varsha, that in these pandemic covid-9 situation its difficult to pay the basic amount.Still I have paid the basic amount for last two months. Additionally we have a severe cycloan in West Bengal last week. I have requested to wave of the late fee charges & unburred my connection. But they have refuse to do that.
- I am requesting you to solve the issue as soon as possible as my outgoings calls are burred.
