Airtel money wallet is deactivated but the refund for the amount in my wallet is not processed

Name of Complainant Vidyashree
Date of ComplaintApril 18, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Vidyashree:

My Airtel money wallet 9986472091 was deactivated all of a sudden stating my kyc is expired and I’m supposed to close the wallet by sending email. I did that but still they haven’t processed my refund of Rs.1331.73 . Airtel had asked for certain documents like ahaar , cancelled cheque which was all mailed from my end 2 months back.

Image Uploaded by Vidyashree:

Airtel money wallet is deactivated but the refund for the amount in my wallet is not processed

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