Airtel is enforcing monthly validity compuylsorily for mobile customers instead of life time validity

Name of Complainant Maya Nathan
Date of ComplaintNovember 21, 2018
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link
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Text of Complaint by Maya Nathan:

Airtel  saying now you  have to do a validity recharge every month to continue using their services, otherwise outgoing call will be stopped. Facing this issue which harassing customers of Airtel

Earlier it was lifetime validity for  Airtel  Mobile Customers.Now they have changed their plan monthly validity  even though balance amount still exists in customers mobile account. I feel this this is unfair trade practice by Airtel Mobile Network Company.

How can you say  validity will expire within 28 days when already some balance amount in customers mobile account and not utilized yet?

How can you say outgoing calls will be stopped and make it expired when customer do not recharge every month?

How can you say incoming calls will be stopped on target date fixed by airtel if customer do not recharge every month?

It is really affecting mobile customers to recharge every month compulsorily when they do not make too much of calls and data utilization.

It is really makes mobile customers to suffer by extra money for monthly recharge when already sufficient balance amount in their mobile account

Airtel management to look into this issue and help the customers not to suffer due to Validity issue

Thanks and Regards

Image Uploaded by Maya Nathan:

Airtel is enforcing monthly validity compuylsorily for mobile customers instead of life time validity

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