Airtel Incorrect information given and false billing

Name of Complainant Katya
Date of ComplaintJuly 9, 2019
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link
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Text of Complaint by Katya:

I had activated 1 day international roaming, worth Rs. 649/-. I have been billed Rs 4700+ and now am being told that the package “auto renews”. This is not mentioned on the Airtel site that allows you to buy the “1 Day” plan. I was out of the country for 14 days, then how come the bill was not for 9000+, if the package auto renews?

I have had numerous issues with connectivity- both voice and data, and now this false billing.

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Airtel Incorrect information given and false billing

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