Airtel hotspot home internet connectivity has not worked since day one of payment oct 25,2018

Name of Complainant Elizabeth Urva
Date of ComplaintNovember 14, 2018
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Elizabeth Urva:

I am from Canada in Mumbai for 5 months

As I thought Airtel was a good Indian company I paid 2800+ for 3 months of home internet and they gave me the hotspot for my internet

the technician came that evening and worked on it and said that it’s all done

the next morning when I tried to connect to to Airtel internet on my laptop,the internet icon keeps rotating and shows an exclamation mark and when clicked on that icon it says no connected

but above it says connected

I have spent 600 rs in visiting the Airtel office in Chembur where I paid for all my internet and tv services

all the 600 rs is just to go tell them my problems and ask them to get my internet working

All I have received is comforting talks that they apologize and understand my problems and will try to resolve it

its been since 25 October 2018

and nothing has been resolved

i have asked for full refund of my 2800plus rupees

but Airtel refuses to refund my money

its cheating

stealing from me

Airtel’s are chors stealing my my money and refusing to refund my money

Where’s the justice here

Where’s Satya mev jayte

are we going to encourage these cheaters Airtel company

My email is

liztemp@gmail.com

please get back to me soon

because I need my refund asap

Thanks

Elizabeth U

 

 

 

 

 

 

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Image Uploaded by Elizabeth Urva:

Airtel hotspot home internet connectivity has not worked since day one of payment oct 25,2018

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