Airtel Gold user but cant access premium shows suddenly on new recharge on expiry of old one

Name of Complainant Maheta
Date of ComplaintJuly 20, 2019
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Maheta:

Please note that I access to airtel premium shows, till yesterday,  but once my olan expire I again rechargw with 448 rs.  From airtel app,  now as per airtel thanks app,  i am continue to acess premium shows in airtel tv,  but actualy I cant from the day i have recharge,  it shows recharge with 199 and get airtel primium benefits.  But why?  I just recharge with 448 then why i cant access to airtel premoim shows? .

Please do the needful as soon as possibke.  Looking for frequent reply.

Fyi, till date I am fan of airel but shuddently due to this instant,  I feel like cheated.

Image Uploaded by Maheta:

Airtel Gold user but cant access premium shows suddenly on new recharge on expiry of old one

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