| Name of Complainant | |
| Date of Complaint | December 10, 2019 |
| Name(s) of companies complained against | Airtel |
| Category of complaint | E-Com & Retail |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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On dec 3 midnight when the plan are effectively change, i have called airtel customer care & clarified that, i have already in plan of 399 till january end so if i recharge for 1699 plan it will continue after my 399 plan & customer care executive replied YES, you can do it. but when i recharged that 1699 plan started from same time.
So i have called again & they connected to higher supervisor he promised to make refund on 9th dec ref. no.51203296073 when i called yesterday he said u have recharged through airtel money so we cant refund it. One of the worst customer care support giving false statement & i need my money bank.
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