Name of Complainant | |
Date of Complaint | September 26, 2021 |
Name(s) of companies complained against | Airtel |
Category of complaint | Internet Services |
Permanent link of complaint | Right click to copy link |
Share your complaint on social media for wider reach | |
Today 24th September, 2021 Airtel charged me for Voice Special Numbers. My plan covers all national incoming/outgoing calls. This charge came up for the first time in 3 years.
Upon speaking with customer service, she mentioned that there are numbers like 1860 and 10+ digits that are chargeable by Airtel. (Something they have never mentioned before).
Later she blamed marketing companies for promotional calls to customers. When Ultimately it’s Airtel who’s charging for calls on these numbers.
Either Airtel blocks those chargeable numbers or give a list to customers for chargeable numbers.
Airtel charges you about Rs. 1-2 for a minute on these chargeable numbers. It’s a small amount but not when crores of customers get charged like this.
Airtel STOP Charging on Voice Special Numbers. It’s your fault. So fix it.
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