| Name of Complainant | |
| Date of Complaint | January 31, 2020 |
| Name(s) of companies complained against | Airtel |
| Category of complaint | Electronic Appliances |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Dear Sir/madam,
I am using Airtel DTH consumer number- (3008101526-01), Mobile-9002314149 and my DTH consumer number- (3008101526-01) I have upgraded airtel DTH SD to HD Set top box and charged me 699Rs long time ago but airtel delivered defected HD set top box that time i was in office (not available in home) so at that time i cant check.
A day after i checked set top box dose not on so i raised complain in airtel customary care after that engineer visit and re configure it and working for the rest of the day but tomorrow same problem occurred.
again i raised complain but no engineer come for repair. so my set top box was in not working condition so i did not recharge for long time.
Recently i shifted another city so i install this connection with multi connection so my 1st set top box not working so today i called customer care they told me we will be charged 200Rs+enginner visit 150rs.
i already paid 699 for upgrade then why i will pay 350 for this.
Please do needful ,
thanking you
Apurba kumar das
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