Airtel customer services

Name of Complainant NIRMALA
Date of ComplaintJuly 12, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by NIRMALA:

I am unable to receive incoming calls since first week of June for my mobile number.
Raised a complaint on 14 June and no action was taken. A new complaint is being registered everytime I connect with the customer care. Hence deadline of the issue is getting extended.
I also visited the service center twice. No satisfactory response till now. 1 month of my validity is almost over from my recharge. They also made me to wait over the call for more than 40 mins everytime I call.
Need your timely action on the following:
1. Request Airtel official to resolve my issue with the incoming call.
2. Refund my money back for the 1 month validity that has been lost.
3. Compensation in terms of money for the number of times I had been calling and waiting over phone and the number of times I walked to service center.

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Airtel customer services

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