Airtel Customer care not closing the Broadband Connection

Name of Complainant KUMARESAN SOMASUNDARAM
Date of ComplaintMay 7, 2019
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by KUMARESAN SOMASUNDARAM:

I have been using Airtel broadband for 6 months, post which i stopped using and i wasnt signed for auto renewal. When they called for renewal i have clearly informed i dont want to renew the connection. Their representative have communicated it will  disconnected and we need not renew or pay anything to close the connection but after a month the airtel customer care team has been continuously calling and asking to pay the bill to close the connection even after explaining. This is distressing to explain the situation everyday.

Broad Band Account Number :-7037695946

Image Uploaded by KUMARESAN SOMASUNDARAM:

Airtel Customer care not closing the Broadband Connection

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