Airtel Complaint Reg Unsuccessful recharge

Name of Complainant Lucy
Date of ComplaintSeptember 20, 2018
Name(s) of companies complained against ,
Category of complaint Banking
Permanent link of complaint Right click to copy link
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Text of Complaint by Lucy:

on 19 sep,2018 I did a recharge of 448 twice on my airtel no.7503833656  and the transaction was unsuccessful but the amount of 896 has been deducted. 

I am not able to get any useful help from your customer care no. or neither from writing to your so call given mail id.

here I am giving details of the transition and bank statement. this is all I have I don’t have any airtel wallet or account no. coz I didn’t use that.

I would like to inform that I did my recharge from airtel mobile apps through ICICI Internet banking.

Image Uploaded by Lucy:

Airtel Complaint Reg Unsuccessful recharge

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