Name of Complainant	David Alexander
Date of Complaint	March 28, 2019
Name(s) of companies complained against	Airtel
Category of complaint	Internet Services
Permanent link of complaint	Right click to copy link
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Text of Complaint by David Alexander:

Dear Sir, Madam, i have requested for Change of Address to give Connection for Airtel. My Aunty is 70 years old and from Airtel 3 times in a week, they said they would come and give the Connection and my Aunty was waiting and no one came so far and it was very unprofessional behaviour from Airtel People.

Please solve my Problem and even i paid my rental plan for 6 months now and here is the reference number.

Dear Customer,

Bill payment transaction has been processed successfully for your airtel fixedline/broadband/DSL ID 04497548399_tn. The amount will reflect in your fixedline/broadband/DSL account within 48 hours.

Transaction ID – 1903271577
Amount (Rs.) – 6018.0

Best Regards,
Team Airtel

Please do not reply to this message. Replies to this message are routed to an unmonitored mailbox.

For further assistance, call 121 from your fixed line or 4444121 from mobile.

Here is the last email i have received my Airtel.

Dear David Alexander,

Warm greetings from Airtel!

I am Arshitha Mallesappa, your Airtel experience advisor.

This is in response to your email expressing concern over shifting for your Airtel Fixed line 04442633495.

At the outset, we sincerely regret the inconvenience caused to you due to this delay. your request is still in progress and we are working to address your issue on priority. Will revert to you very soon with a resolution.

Thank you for your cooperation.

Best Regards
Arshitha Mallesappa
Advisor : Customer experience
Bharti Airtel Ltd

Hope you solve my Problem. And you can reach my Aunty Mrs. Matilda David and her mobile nunmber 9840182969. This number in Chennai.

Thank you.

Regards

David Alexander

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