Airtel Complaint: Charging money from main balance

Name of Complainant Aswin Hari
Date of ComplaintSeptember 17, 2018
Name(s) of companies complained against ,
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link
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Text of Complaint by Aswin Hari:

I had recharged an sms offer of Rs 29 which had 450 sms for 20 days. Even After message activation of offer I have been charged feom the main balance while sending sms.

When checked through *129#,my sms rates shows that I have been barred,now I have been charged Rs 27 for the messages.

when i called the customer care there is no way to ask a question to them instead of hearing what they simply….

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Airtel Complaint: Charging money from main balance

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