Airtel cheating customers

Name of Complainant Vivek
Date of ComplaintNovember 28, 2018
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link
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Text of Complaint by Vivek:

I received this text message from Airtel “Pack validity for Airtel no 9866247648 will expire on 06-dec-18 & outgoing services will stop. Recharge with RC35 or more for continued services.Dial*121*51#”. I talked to Airtel customer care regarding this message. She told me that your outgoing service will be stop on 06 dec 2018 so you need to recharge minimum 35 for validity only and if you do not recharge then your Incoming service will also stop after 15 days. She also told me that you have to recharge after 28 days for validity if you done the recharge with 35Rs. I asked to her that will I have to recharge time to time only for validity, She replied Yes you have to recharge time to time for validity only. When I purchased the Airtel Sim Card that time Airtel gave me life time validity. Airtel is cheating to customers
While purchasing sim they said that it is life time validity and now they are cheating all customers. Please take any action on this

Image Uploaded by Vivek:

Airtel cheating customers

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