Airtel Charging for 1860 series number without informing customers

Name of Complainant sudheer
Date of ComplaintNovember 19, 2019
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by sudheer:

Airtel is Charging for 1860 series number without informing customers that , apart from Local STD and ISD numbers there exists a fourth category called Special numbers which are charchable @Rs.1 per min.

As a result of this crores of customers using Airtel to call Bank customer care or Railway enquiry number are fradulantly being charged Rs.1 per min. without being informed of such charges as there unlimited plans include all Local,STD and ISD calls.

I request you tonplrase take this up with the senior officials of Airte l towards the benefit of millions of customers using Airte Service.

Image Uploaded by sudheer:

Airtel Charging for 1860 series number without informing customers

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