Airtel broadband service fraud

Name of Complainant VIJAY G
Date of ComplaintNovember 29, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by VIJAY G:

Dear all,

One person saying airtel executive with mobile number 9344718445 approached us offering wifi, toll free number, land line and porting of our 1 sims from VI to airtel on 15-11-2023. He also shared offers and pricing details via what’s app but we were not keen during that time.

But on 16th November 2023, we decided to take the offered products and services and on same day payment of 12300 INR was made to Bharti aritel account for 1 year wifi, land line instrument and for 1 sims port plan.

We also made payment of 12300 INR to same bank account for toll free number and services I. E 6666999999 & land line number 08042499999.

Later he asked to pay 3500 INR extra where free wifi and other services will be offered for 5 years

Even though a total payment of 12300/- INR was made on 16th November 2023, none of the above products or services were installed (offer message says installation will happen one the same day Or next day of full payment).

When we started asking for installation of services calling 9344718445& 9164014341they were very rude and threatening us saying will not install any product, even said can do any thing where they will not go for installation.

Image Uploaded by VIJAY G:

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