Name of Complainant	Sidharth
Date of Complaint	February 11, 2023
Name(s) of companies complained against	Airtel
Category of complaint	Internet Services
Permanent link of complaint	Right click to copy link
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I have made a payment of ₹3003/- on 10/12/2022 for the installation of Airtel Xstream Broadband. They later informed me that , their service is not available in my area and have initiated a refund. I have received a message from Airtel regarding the refund , stating that they will refund the amount within a week on 28/12/2022. Till now 11/02/2023, i haven’t received a penny from their side and it’s really frustrating when they are behaving this irresponsible.

This is the message i received from airtel

Hi Sidharth ., your payment of Rs 3003.1 towards Cart ID 1-IRQFAHK created with your alternate number 9567625223 has failed due to some technical issue. Any deduction will be refunded to your account within 7-10 working days. Please initiate a fresh payment by clicking on the provided link. Post successful payment, your application will get processed. Kindly note we do not accept Cash Payment or Payment done via any other mode other than the given link. To Pay click https://www.airtel.in/cat/multi-product-order-summary/?params=Y2FydElkPTEtSVJRRkFISyxzb3VyY2U9RUNBRg%3D%3D

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