AIRTEL BROADBAND NOT ACTIVATED

Name of Complainant Balkrishna Kanchan
Date of ComplaintMarch 14, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Balkrishna Kanchan:

I am listing my ordeal at 19.03 (14th March-20).

Application No.: 0801176406

Txn ID: 31358041

Amount Paid: ₹5232/-

I regret to state here that yesterday I had completed all the formalities of registration and payment by 4pm.

I was told within 24 hours the MODEM would be activated. Today at 2pm Mallikarjun along with a boy named Mahadev completed the wiring and connected the MODEM, they said they will come back in one hour to complete the procedure.

But, it is 5 hours since they left, and the MODEM is still not activated. I called Mahadev’s number eleven times but he doesn’t receive my call.

I called Rangaswamy, the person who had collected the doc and payment yesterday, he bluntly says it is not his job to activate the MODEM. Now, tell me where should I go?

I request you to refund my money because this is the second occasion, where I m having bad experience with AIRTEL. Thanks

Image Uploaded by Balkrishna Kanchan:

AIRTEL BROADBAND NOT ACTIVATED

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