Airtel Broadband installation delay_Airtel Xstream Fiber is eCAF_0402078335

Name of Complainant Dileep kumar
Date of ComplaintSeptember 25, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Dileep kumar:

I am Dileep Kumar requested for airtel broadband connection  (Airtel Xstream Fiber is eCAF_0402078335)on  last Saturday to Ramana(kphb sales agent), I paid money 2828/- on that day(12-09-2020),he told airtel superfast service will arrange connection by today evening or Sunday morning.but till now it’s been one week I didn’t receive correct and proper response from airtel.i am software,nowadays net connection is very important for us. I can understand from technicians end also if they having any problems 1/2 days fine,  but this is a bad situation no response, I called Ramana manager Mr. Sudhakar ,he is not picking any calls,  for installation I have to follow up these many days.Both persons are not picking my calls.what’s the costumer support is this and I am really regret why I took airtel connection.please look into this matter.

Image Uploaded by Dileep kumar:

Airtel Broadband installation delay_Airtel Xstream Fiber is eCAF_0402078335

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