AIrtel Broadband false promise + lethargic work timeline + No customer relationship management

Name of Complainant manish prakash
Date of ComplaintJuly 1, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by manish prakash:

Hi Team,

CAF Number: 05221591018

Transaction ID – 621813090 : Date – 21st June : Amount – 2828/- : Location Omaxe city,lucknow

Above is the details about my connection for Airtel broadband. On 21st june, Mr Krishna ( 7460005517) came running for taking registration and money giving me promise that the service will be live within 2 days. But after chasing and calling him and Mr. Sanjeev ( 9621395570) & Mr Amit (9956898203), nobody even picked up my calls. And after chasing for 8 days , the service got installed on 29th june’ 2020.

The line work was done temporary, giving me promise that it will be permanent in 1 day and within a day, the wire got broken due to some car parked by our neighbor. So no internet from 29th June evening.

I again tried reaching these people, along with their boss Mr Dinesh ( 9935091691) and Mr Manish Jha ( 9956898203) but after giving false promise on 1st call they also started ignoring my calls now. Even their TSM Mr Amit ( 9807198215) is not interested.

I want to ask how can worst or irresponsible the airtel employees can be. How can you fool your customers so much.  I am paying you no but no service i am getting back.

Pathetic service. Lethargic work. Fooling every person. ridiculous.

I will take this to social media and show your real face.

Image Uploaded by manish prakash:

AIrtel Broadband false promise + lethargic work timeline + No customer relationship management

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