Airtel Broadband

Name of Complainant Poornima Dhiman
Date of ComplaintOctober 19, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Poornima Dhiman:

17th Oct 2022
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I got the new airtel broadband connection. I might have used max may be for less than 2 hours and then the internet stopped. we called almost 15 times on the same day and every time I made a call a different reason was given

18th Oct 2022
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From morning 8 am till evening 8 pm we made several calls and every time the customer representative gave a different excuse
When I asked to cancel the connection and refund the amount as I have never used the service even for a day and was willing to pay for the data I used. They refused and stopped picking up our calls and the issue is still not resolved now

Image Uploaded by Poornima Dhiman:

Airtel Broadband

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