Airtel bill payment

Name of Complainant Neha Pawar
Date of ComplaintDecember 23, 2019
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link
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Text of Complaint by Neha Pawar:

 

I have paid my Airtel Mobile bill of Rs – 967/- by using paytm.
According to Paytm team Airtel have confirmed the successful payment status to them, but  The payment have not cleared yet rom airtel side .
I have raised query many times but no actions have taken by Airtel.
Bill Information is below:-
Mobile Number : – 8827392124
Bill Amount :-967 /-Rs
Date & Time :- 02 Nov 2019 at 11:31 pm.
Paytm Order Id : – 9597952044
Airtel Query Request details :-
Query number – 31-2688234088289
I have raised complain and email as well it’s almost 2 month and issue is still same and because of this I’m paying extra 100 rs as late bill payment every month .
I need Airtel to ans why they are not resolving my issue and if the issue is open how come they add extra bill charges even if that is Airtel issue .

Image Uploaded by Neha Pawar:

Airtel bill payment

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