Airtel bill paid but services not restored

Name of Complainant Jalla Rakesh
Date of ComplaintNovember 6, 2019
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Jalla Rakesh:

I made a payment of Rs 929 for my Airtel postpaid number on 29th October 2019.

The amount was debited from my Idfc bank account and a msg was received that bill payment has been initiated from airtel.

However, it has been 8 days now, my services are still barred, outgoing/msgs / internet services, all havee been barred despite making regular complaints and sharing info with Airtel executives.

My office work has been immensely affected because of the inconvenience created by Airtel. I want my money back and want to port my no.

Image Uploaded by Jalla Rakesh:

Airtel bill paid but services not restored

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