Airtel Balance deducted multiple times in few days time in the name of ISD calls

Name of Complainant Sital Pal
Date of ComplaintNovember 15, 2019
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Sital Pal:

I am using Airtel for a year or so & on 21-10-2019, Rs60 was deducted without any reason & when I complained to 198 Customer Care they said it’s server problem & refunded the money.

The same again happened on 23-10-2019 & again they refunded the same. But again on 01-11-2019, Rs60 got deducted & on complaining to Customer Care they said I called in an ISD number for 13 secs that’s why it got deducted but I haven’t done any call & Rs60 was gone.

On 15-11-2019 it went extreme, I hadn’t had a dialed call from morning but at around 5 or 6 in the evening Rs60 got deducted!

On complaining the answer was same but no call was made by my side. What sort of robbery is this?

Image Uploaded by Sital Pal:

Airtel Balance deducted multiple times in few days time in the name of ISD calls

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