| Name of Complainant | |
| Date of Complaint | May 4, 2026 |
| Name(s) of companies complained against | China Eastern Airlines |
| Category of complaint | Airlines |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
      |
|
I had flight from dubai to hanoi on march 7th and from hanoi to dubai on march 14th in china eastern airlines, both on same pnr. I got an email on 5th of march that the flight is cancelled and i should request for a refund. I have initiated the refund from make my trip where i have booked my ticket. they initiated the refund process, and are waiting for the refund of the ticket price from airlines end. I have mailed the airlines customer care regarding this issue. they just said that they will contact me. I have mailed 4 times till now and they are not responding properly and are not initiating the refund, its been 2 months i didnt got any refund or any update properly from the airlines.
Image Uploaded by Ram Kishore Kumar: