Airline booking

Name of Complainant Garima
Date of ComplaintMarch 30, 2021
Name(s) of companies complained against
Category of complaint Airlines
Permanent link of complaint Right click to copy link
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Text of Complaint by Garima:

I have booked return flight ticket through flipkart portal on 25th feb 21, del-dxb-del, the ticket which I choose to book while booking from dxb to delhi was of EK514 dxb to delhi for 6th April 21 afternoon flight,but after the booking the ticket which I received is of different timing EK510 early morning flight, I immediately called them and asked them to change it as the fare is same, but they are making me fool by saying that soon my problem will be resolved as this happens due to their technical problem, it’s been more than a month I keep on chasing them but they are not even bothered to respond on my email, I am calling them continuously and they are asking me to pay them more amount, even they have given me in writing that the cancellation charges against this booking is NIL and I am eligible for full refund, when I asked them to cancel it and I will rebook again now they blackmailing me to pay them 8k Appx against this.

I am continuously sending reminder and have told them that will register your complaint in consumer court but they don’t bother to listen it, attaching screenshots for your ref.

 

Image Uploaded by Garima:

Airline booking

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