Air India did not refund the money after ticket cancellation

Name of Complainant Madhukar Vishal
Date of ComplaintJuly 18, 2021
Name(s) of companies complained against
Category of complaint Airlines
Permanent link of complaint Right click to copy link
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Text of Complaint by Madhukar Vishal:

This is regarding my flight from Paris to New Delhi on 09.10.20 and return on 18.10.20. I had cancelled this ticket. My ticket with eticket number as 0982130950267 and booking reference as Z98LY. Please see attachment for more information. I did numerous follow-ups with Air India and raised numerous tickets with the Air India customer service. But all in vain. I am fighting for more than 8 months now. I also used Twitter but got a response that the refund has already been made which is surprising for me. I asked for the account number on which they have transferred the money but got no response yet.

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