Name of Complainant	Hitesh Mahato
Date of Complaint	October 29, 2023
Name(s) of companies complained against	Agoda
Category of complaint	Internet Services
Permanent link of complaint	Right click to copy link
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While booking they offered a cashback 60 days after checkout.That cashback made them the cheapest on offer hence I made the booking.
But now that 60 days are done, there’s nothing I can find on their app which can get me a cashback.
If you check-in via website, it’s shown as processing and available on the app(which I think is just another way to make you download their app).
When you go to the app it’s shown as pending and there’s no way for you to request for your cashback

Image Uploaded by Hitesh Mahato: