Agoda flight booking confirmation failed but amount not refunded

Name of Complainant Sikha Malakar
Date of ComplaintAugust 14, 2023
Name(s) of companies complained against
Category of complaint Airlines
Permanent link of complaint Right click to copy link
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Text of Complaint by Sikha Malakar:

Yesterday I had used Agoda to book a flight ticket from Guwahati to Bangalore for the date 2nd Sept, 2023. That costed me Rs 4172 (ref 322608615911). But today they sent me a mail that said booking confirmation failed due to unknown reasons. It’s my hard earned money and I would like to have it refunded as soon as possible. Please help me in this matter. They had even sent me a temporary booking ID 1032335305 which is not useful coz it says it is invalid. Hope you help me. Thanks.

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