Agoda deducted money in the name of booking ( book now pay later option was selected )

Name of Complainant Aswin N S
Date of ComplaintNovember 13, 2021
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link
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Text of Complaint by Aswin N S:

An amount of Rs 5550.18/- has been deducted from me for booking the hotel Summit khangri karpo retreat and spa, lachung. Now no booking details or ID.

There is no option or customer service to reach them

Date of deduction : 03rd November 2021.
Mail ID : aswin*****n@gmail.com
Name on the card : Aswin
Transaction ID : 130******414
To: AgodaCompanyPTEL.

NEED IMMEDIATE ACTION ON THIS.

Image Uploaded by Aswin N S:

Agoda deducted money in the name of booking ( book now pay later option was selected )

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