Agent collected Rs. 40 for PAYTM KYC, RBI does not permit this for KYC

Name of Complainant Krishna kumad
Date of ComplaintMarch 5, 2019
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Krishna kumad:

Dear consumer court,

As I just visited one of your PAYTM kyc point where he charged me Rs.  40 and I saw two other people also paid him for KYC. please check ideally kyc will not be charged to any one.  Even nationalized bank will not charged anything for kyc.  If you are not going to take action I will escalate this issue to consumer Court.
Agent name:  OM SAIRAM MOBILE
address: PLOT no.  60 police Line,  kondapur,  Hyderabad
My name:  KRISHNA KUMAR
mobile no. :  7799883064
Please check and confirm why he is collecting money from public and how he is going to refund it.  You should understand this is also one kind of scam.  Paytm get huge penalties if this will circulate to social media. Please resolve it as soon as possible.
Regards
Krishna kumar
Icicibankltd 

Image Uploaded by Krishna kumad:

Agent collected Rs. 40 for PAYTM KYC, RBI does not permit this for KYC

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