After Transaction successful the website is not available

Name of Complainant	Moulali
Date of Complaint	June 11, 2022
Name(s) of companies complained against	My shopify
Category of complaint	E-Com & Retail
Permanent link of complaint	Right click to copy link
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Text of Complaint by Moulali:

I’m ordered product and the transaction was successful,after few days the webpage closed. Help me please,I want my refund

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