After set up box change no channel are coming. No support from anyone

Name of Complainant Bharat Bhusan Nanda
Date of ComplaintSeptember 15, 2019
Name(s) of companies complained against
Category of complaint Entertainment
Permanent link of complaint Right click to copy link
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Text of Complaint by Bharat Bhusan Nanda:

After getting multiple calls from Airtel I have changed my old set up box to new xtream one.  After that I am not able to view any channels except 99,100. I am calling support team multiple times and they never try to help.  Always says start and restart the setup box.  The person who setup the machine told me it will take 15min to activate and gone.  7times I called the support team and customer care for south region for help but they ask to wait 1hr 2hr like this.

 

Dear Customer, service request for your Airtel DigitalTV ID 3020955068 towards Installation Relatedis 94382280. To know the applicable charges, click https://bit.ly/2HUWFzu .For more assistance, call 9632631006.

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After set up box change no channel are coming. No support from anyone

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