| Name of Complainant | |
| Date of Complaint | May 19, 2026 |
| Name(s) of companies complained against | Ishma cosmetics |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Title:
Advance Payment Taken But Parcel Not Delivered – Ishma Cosmetics
Complaint Details:
I placed an online order from Ishma Cosmetics through their website and paid the full amount in advance for the product:
Ishma Herbal Oil 120ml | 100% Natural Multi-Purpose Oil for Hair, Skin, and Body Care
After making the payment, I did not receive my parcel. I have contacted the seller multiple times through messages/calls, but either they are not responding properly or they keep delaying the delivery without giving any tracking information.
Order Details:
* Product: Ishma Herbal Oil
* Payment Status: Paid in Advance
* Order Date: 04/05/2026
* Amount Paid: 890
I request Ishma Cosmetics to either:
1. Deliver my parcel immediately with valid tracking details, or
2. Refund my full payment.
I also request Complaint.pk to highlight this issue so other customers do not face the same problem.
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