| Name of Complainant | |
| Date of Complaint | January 20, 2023 |
| Name(s) of companies complained against | Add Me Cart |
| Category of complaint | E-Com & Retail |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Hi,
I have placed order for Whirpool 200 Lt single door refreigerator on 8th January, 2023.
I have requested to cancel the order on 12th January, 2023 both over the phone (+91 9329914734) and thru email (info@addmecart.com).
Today (20th January, 23), when I called him about the refund status, he said, order is NOT cancelled and No refund is initiated, the reason for not cancellation is emails not received (3 emails I have sent on the 12th January), again I asked him to be online and sent 3 emails, he said, he will check the associated team, however, the calls (3) were abruptly, and then stopeed responding to my calls.
No Product was delivered, reason he said is I requested for cancellation, however, the order status is still NOT cancelled
At the end, I have paid the amount (Rs. 16,590.00) and I did not receive any product, my order is NOT cancelled, and NO refund is initiated.
Please take care of the issue
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